Privacy Policy

Last Updated: January 2026

Introduction

Forest Travel ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website foresttravel.com (the "Site") and use our services.

We comply with the General Data Protection Regulation (GDPR) for users in the European Union, the California Consumer Privacy Act (CCPA) for California residents, and other applicable data protection laws. By using our Site, you consent to the practices described in this Privacy Policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Fill out our contact form (name, email address, message content)
  • Subscribe to our newsletter (email address)
  • Request travel information or recommendations
  • Participate in surveys or promotions
  • Contact us via email

Automatically Collected Information

When you visit our Site, we automatically collect certain information about your device and usage patterns, including:

  • IP address and browser type
  • Operating system and device information
  • Pages visited and time spent on pages
  • Referring website addresses
  • Click patterns and navigation behavior

Cookies and Similar Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. For detailed information about the cookies we use, please see our Cookie Policy section below.

How We Use Your Information

We use the information we collect for the following purposes:

  • Communication: To respond to your inquiries and provide customer support
  • Marketing: To send newsletters, travel tips, and promotional content (with your consent)
  • Site Improvement: To analyze usage patterns and improve our website functionality
  • Personalization: To customize content and recommendations based on your interests
  • Legal Compliance: To comply with applicable laws and regulations
  • Security: To protect against fraud and unauthorized access

Legal Basis for Processing (GDPR)

Under the GDPR, we process your personal data based on the following legal grounds:

  • Consent: When you subscribe to our newsletter or agree to marketing communications
  • Contract: When processing is necessary to fulfill our services to you
  • Legitimate Interests: For website analytics, security, and business improvement
  • Legal Obligation: When required to comply with applicable laws

Data Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information with:

  • Service Providers: Third-party vendors who assist with website hosting, analytics, and email delivery
  • Legal Authorities: When required by law, court order, or government request
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

All third-party service providers are contractually obligated to protect your data and use it only for specified purposes.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • SSL/TLS encryption for data transmission
  • Secure server infrastructure with firewalls
  • Regular security assessments and updates
  • Limited access to personal data by authorized personnel only

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but continuously work to enhance our protective measures.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Specifically:

  • Contact form submissions: Retained for 2 years
  • Newsletter subscriptions: Retained until you unsubscribe
  • Analytics data: Retained for 26 months

When data is no longer needed, we securely delete or anonymize it.

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

GDPR Rights (EU Residents)

  • Right to Access: Request copies of your personal data
  • Right to Rectification: Request correction of inaccurate data
  • Right to Erasure: Request deletion of your personal data
  • Right to Restrict Processing: Request limitation of data processing
  • Right to Data Portability: Receive your data in a structured format
  • Right to Object: Object to processing based on legitimate interests
  • Right to Withdraw Consent: Withdraw consent at any time

CCPA Rights (California Residents)

  • Right to know what personal information is collected
  • Right to know if personal information is sold or disclosed
  • Right to say no to the sale of personal information
  • Right to access your personal information
  • Right to equal service and price

To exercise these rights, please contact us at hello@foresttravel.com. We will respond within 30 days of receiving your request.

Cookie Policy

What Are Cookies

Cookies are small text files stored on your device when you visit websites. They help us provide you with a better experience by remembering your preferences and understanding how you use our Site.

Types of Cookies We Use

  • Essential Cookies: Necessary for the website to function properly (e.g., theme preferences)
  • Analytics Cookies: Help us understand how visitors interact with our Site (Google Analytics)
  • Functionality Cookies: Remember your preferences and settings

Google Analytics

We use Google Analytics to analyze website traffic and usage patterns. Google Analytics collects information such as:

  • Pages visited and time spent on each page
  • Referral sources
  • General geographic location (city/country level)
  • Device and browser information

Google Analytics data is anonymized and does not identify individual users. You can opt-out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

Managing Cookies

Most web browsers allow you to control cookies through their settings. You can:

  • Delete existing cookies
  • Block all cookies
  • Allow cookies only from trusted websites
  • Set preferences for different types of cookies

Please note that disabling cookies may affect the functionality of our Site.

Children's Privacy

Our Site is not intended for children under 16 years of age. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will take steps to delete such information.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information when transferred internationally, including standard contractual clauses approved by the European Commission.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on this page with a revised "Last Updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

For EU residents, you also have the right to lodge a complaint with your local data protection authority.